13. Segment reporting

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PKO Annual
Report Online
2020

The PKO Bank Polski S.A. Group conducts business activities within segments offering specific products and services addressed to specific groups of customers. The manner in which the business segments are divided ensures consistency with the sales management model and offers customers a comprehensive product mix comprising both traditional banking products and more complex investment products, as well as services provided by the Group entities.

The segment note presented below is included in the internal reporting system, i.e. information presented to the Management Board of PKO Bank Polski S.A.,  used to assess the achieved results and allocate resources.

The segment report presented below reflects the internal organizational structure of the PKO Bank Polski S.A. Group.

The Group activities cover three main segments:

Retail segment The retail segment offers a full range of services to individuals as part of retail, private and mortgage banking. It also comprises transactions concluded with legal persons, i.e. firms and enterprises. The products and services offered to the customers in this segment comprise: current and savings accounts, term deposits, private banking services, combined investment and insurance products, credit and debit cards, electronic banking services. With regard to financing, this segment offers consumer loans, mortgage loans, including those offered by PKO Bank Hipoteczny S.A.,  as well as Corporate loans for firms and enterprises, developers, cooperatives and property managers, and leases and factoring offered by the PKO Leasing S.A. Group. In addition, the results of the retail segment comprise the results of the following companies: PKO TFI S.A.,  PKO BP BANKOWY PTE S.A.,  PKO Życie Towarzystwo Ubezpieczeń S.A.,  PKO Towarzystwo Ubezpieczeń S.A.,  PKO BP Finat sp. z o.o. and ZenCard sp. z o.o. (a company acquired by PKO BP Finat sp. z o.o. on 31 July 2020).
Corporate and investment segment The corporate and investment segment includes transactions concluded with large corporate clients and financial institutions. This segment offers the following products and services: maintaining current accounts and term deposits, safekeeping of securities, currency products and derivatives, corporate loans, leasing and factoring offered by the PKO Leasing S.A. Group. In this segment, PKO Bank Polski S.A. also concludes, on its own or as part of syndicates with other banks, agreements for the financing of large projects in the form of loans and issues of non-treasury securities. Moreover, the segment comprises own operations, i.e. investing activities, brokerage activities, interbank transactions, transactions in derivatives and debt securities. The results of the corporate and investment segments also comprise the results of the companies operating in Ukraine, mainly KREDOBANK S.A.,  and companies conducting IT services, real estate development and real estate management activities as well as funds investing money collected from investment fund participants.
Transfer centre and other The transfer & other activities centre comprises the result on internal settlements related to funds transfer pricing, the result on long-term sources of financing and the result on positions classified for hedge accounting, as well as the results not allocated to any other segment. Internal funds transfer is based on arm’s length transfer pricing. Long-term external financing includes issuing securities, including covered bonds, subordinated liabilities and loans received from financial institutions. The results of PKO Finance AB are presented as part of this segment.

DESCRIPTION OF THE RULES APPLIED BY BUSINESS SEGMENTS

The segmentation note was prepared on the basis of the internal reporting system, i.e. information provided to the Management Board of PKO Bank Polski S.A., which is used to assess the achieved results and allocate resources.

The principles of identifying revenues and costs as well as assets and liabilities applied in the segmentation report are consistent with the accounting principles described in this report. The presented assets and liabilities of the segment are operating assets and liabilities used by the segment in its operating activities. The values ​​of assets and liabilities as well as revenues and costs for individual segments are based on internal management information. The segment results, assets and liabilities also include items that can be assigned based on rational assumptions. On this basis, the segments recognize the impact of significant one-off events, such as negative goodwill arising from the acquisition of the company, goodwill impairment losses, impairment losses on associates, and the cost of legal risk of the portfolio of mortgage loans in convertible currencies.

Share of profits and losses of associates and joint ventures, profits and losses of non-controlling shareholders, income tax charge for the presentation of the result and deferred tax assets, current income tax receivables, current income tax liabilities and provisions due to deferred income tax in the presentation of the statement of financial position were recognized at the Group level (unallocated assets and liabilities).

The Capital Group settles transactions between segments as if they were related to unrelated entities, using internal settlement rates based on market rates for a given currency and maturity / maturity date, taking into account liquidity margins. Transactions between the segments are carried out on normal commercial terms.

In 2020, the Capital Group introduced the following changes to the method of determining the management result of operating segments:

  • introducing the allocation of benefits from capital reinvestment from the Transfer Center to the Retail Segment and the Corporate and Investment Segment,
  • transfer of the result on the investment portfolio of debt securities from the Corporate and Investment Segments to the Transfer Center and other.

The data for 2019 has been brought to comparability in this respect.

In connection with the changes to the accounting principles introduced from 1 January 2020, which are described in detail in Chapter 12, analogous changes were made to the comparative data for 2019 in the scope of:

  • reclassification of negative costs from the net fee and commission income to the net interest income,
  • reclassification of the transaction margin from the FX result to the net fee and commission income,
  • reclassification of the result on insurance activity, the result on operating lease, short-term rental and the result on the provision of fleet management services from other net operating income and costs to the result on commissions and fees,
  • inclusion of the result of regulatory burdens in operating costs.

FINANCIAL INFORMATION

The tables below present data on revenues, costs, profits / losses as well as assets and liabilities of the individual reporting segments of the Capital Group for the periods ended 31 December 2020 and 31 December 2019.

Income statement by segments Continuing operations
Retail segment Corporate and investment segment Transfer centre and other Total activity of
the Group
2020
Net interest income/(expense) 7 798 2 041 507 10 346
Net fee and commission income 3 044 874 (14) 3 904
Other net income (201) 235 163 197
Dividend income 15 15
Gains/(losses) on financial transactions (104) (2) 4 (102)
Foreign exchange gains/ (losses) 11 109 62 182
Gains/(losses) on derecognition of financial instruments (7) 105 83 181
Net other operating income and expense (127) 34 14 (79)
Income/(expenses) relating to internal customers 26 (26)
Result on business activities 10 641 3 151 656 14 448
Net expected credit losses (971) (1 203) (2 174)
Net impairment allowances on non-financial assets (85) (238 (72) (395)
Cost of the legal risk of mortgage loans in convertible currencies (6 552) (6 552)
Administrative expenses, of which: (4 893) (1 053) (37) (5 983)
depreciation and amortization (830) (149) (979)
net regulatory charges (567) (175) (36) (778)
Tax on certain financial institutions (742) (313) (1 055)
Share in profits and losses of associates and joint ventures 16
Segment profit/(loss) (2 602) 343 547 (1 696)
Income tax (tak burden) (865)
Net profit (loss) (including non-controlling interest) (2 561)
Profits and losses of non-controlling shareholders (4)
Net profit / (loss) attributable to equity holders of the parent company (2 602) 343 547 (2 557)
Assets and liabilities by segments Retail segment Corporate and investment segment Transfer centre and other Total activity of
the Group
31.12.2020
Assets 180 552 118 624 74 929 374 113
Investments in associates and joint ventures 291 291
Unallocated assets 2 562
Total assets 180 552 118 915 74 929 376 966
Liabilities 245 577 54 982 35 930 336 489
Unallocated liabilities 565
Total liabilities 245 577 54 982 35 930 337 055
Income statement by segments Continuing operations
Retail segment Corporate and investment segment Transfer centre and other Total activity of
the Group
2019
Net interest income/(expense) 8 640 1 575 75 10 290
Net fee and commission income 2 986 766 (21) 3 731
Other net income 170 255 97 522
Dividend income 14 14
Gains/(losses) on financial transactions 75 149 (49) 175
Foreign exchange gains/ (losses) 11 28 65 104
Gains/(losses) on derecognition of financial instruments (9) 84 70 145
Net other operating income and expense 67 6 11 84
Income/(expenses) relating to internal customers 26 (26)
Result on business activities 11 796 2 596 151 14 543
Net expected credit losses (851) (297) (1 148)
Impairment of non-financial assets (53) (17) (43) (113)
Cost of the legal risk of mortgage loans in convertible currencies (451) (451)
Administrative expenses,  of which: (5 068) (1 033) 80 (6 021)
depreciation and amortization (802) (120) (922)
net regulatory charges (504) (114) 81 (537)
Tax on certain financial institutions (703) (316) (3) (1 022)
Share in profits and losses of associates and joint ventures 31
Segment profit/(loss) 4 670 933 185 5 819
Profit (loss) attributable to non-controlling shareholders (1 787)
Profit (loss) attributable to non-controlling shareholders 4 670 933 185 4 032
Profit (loss) attributable to non-controlling shareholders 1
Net profit / (loss) attributable to equity holders of the parent company 4 670 933 185 4 031
Assets and liabilities by segments Retail segment Corporate and investment segment Transfer centre and other Total activity of
the Group
31.12.2019
Assets 183 815 129 540 31 917 345 272
Investments in associates and joint ventures 377 377
Unallocated assets 2 248
Total assets 183 815 129 917 31 917 347 897
Liabilities 208 660 59 002 37 963 305 625
Unallocated liabilities 694
Total liabilities 208 660 59 002 37 963 306 319

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